Hajee's Terms & Conditions

1General Terms & Conditions

Hajee (hajee.biz) operates an online gaming and entertainment platform for players in Bangladesh and other countries. These Terms and Conditions constitute a legally binding agreement between hajee and its users.

To use hajee's services, you must comply with the following general terms:

• You must be at least 18 years of age and online gaming must be legal in your country of residence.
• You are playing for yourself and with your own funds — not on behalf of any third party.
• All information provided on the platform is accurate, complete, and up to date.
• You must not use hajee for any illegal activity, fraud, or money laundering.
• Hajee's Terms & Conditions may be updated at any time. Continued use of the service after changes have been made will be considered acceptance of the new terms.

In addition to these Terms and Conditions, hajee's Privacy Policy and Responsible Gaming Policy apply equally. Together, these documents form the basis of the agreement between hajee and you.

2Account Registration

To open an account with hajee, you must provide accurate personal information. Providing false details during registration will result in account termination, and deposited funds may not be refunded.

• Single Account Policy: Only one hajee account is permitted per person, household, address, IP address, or device. If multiple accounts are found, all will be closed.
• Identity Verification (KYC): Before processing withdrawals or when certain thresholds are exceeded, hajee may require you to verify your identity, proof of address, and payment method.
• Login Security: Keep your password and login credentials confidential. You are responsible for all activity carried out on your account.
• Account Sharing Prohibited: You may not allow anyone else to access or use your account. Doing so is a violation of these terms.
• Age Verification: hajee may request identity documents for age verification at any time. Your account may be restricted until verification is complete.

3Deposits & Payments

Please keep the following in mind when making deposits at hajee. For full details on accepted payment methods and amounts, Payments Page View here.

• Hajee only accepts payment methods registered in your own name. Payments from third parties will be returned directly.
• Deposited funds must not originate from any illegal source. hajee complies with anti-money laundering laws.
• If a deposit fails or is delayed, contact hajee support immediately.
• Hajee reserves the right to add or remove specific payment methods at any time.

4Withdrawal Rules

The following conditions apply to withdrawals from hajee. We are committed to ensuring fast and reliable withdrawals at all times.

• KYC Verification: Full identity verification is required before your first withdrawal. Documents needed: National ID or passport, a selfie, and proof of payment account.
• Withdrawal Methods: Withdrawals must be made using the same method used for the deposit. A different withdrawal method may require additional verification.
• Processing Time: Typically completed within 1–24 hours for mobile banking and 1–3 business days for bank transfers.
• Minimum Withdrawal: ৳ 500. Withdrawal requests below this minimum will not be processed.
• Verification Delay: Withdrawals may be temporarily held during the verification process. This is for your security.

5Bonuses & Promotions

All bonuses, free spins, and promotional offers at hajee are subject to specific terms and conditions. To view the full offer details, Latest Promotions Visit the page.

• Wagering Requirement: To withdraw bonus funds, a wagering requirement of typically 20x to 40x must be met. Each offer carries its own specific terms.
• Bonus Validity: Each bonus has a set expiry period. Any unused bonus will be forfeited once it expires.
• One bonus at a time: Multiple bonuses cannot be active at the same time unless stated otherwise in the offer.
• Bonus Abuse: If hajee finds evidence of bonus abuse or gameplay solely intended to exploit bonuses, it reserves the right to cancel the bonus and suspend the account.
• Applicable Games: Some bonuses are only valid on specific games. Please read the offer details carefully.

6Gaming Rules

Every game on hajee operates under specific rules. Game outcomes are determined by a certified Random Number Generator (RNG), ensuring complete impartiality.

• Technical Errors: If a game is interrupted due to a server error, network failure, or other technical issue, hajee's decision is final.
• Betting Limits: Each game has a set minimum and maximum bet. Bets outside these limits will not be accepted.
• Live Games: In Live Casino games, both the dealer's decisions and hajee's rules apply.
• Sports Betting: Sports event outcomes are determined in accordance with the rules of the respective sport. hajee reserves the right to conduct additional verification.
• Game Updates: hajee may temporarily suspend or update any game. Any bets in progress at that time will be preserved.

7Prohibited Activities

The following activities are strictly prohibited on hajee. Violations will result in immediate account closure and forfeiture of any remaining balance:

• Creating or operating multiple accounts
• Registering with a false identity or using someone else's identity
• Bonus abuse or exploiting system vulnerabilities
• Collusion (secret agreements between multiple players)
• Use of hacking, viruses, or malicious software
• Money laundering or transactions involving illegal funds
• Using automated bots or software to play games
• Using third-party payment methods

8Privacy & Data Protection

Hajee takes the protection of your personal data seriously. We comply with GDPR-aligned data policies. For more details, please visit our Privacy Policy Read.

• Your information is never sold to third parties.
• Documents collected for KYC verification are stored on secure, encrypted servers.
• Your gaming history and transaction records are retained for a specified period as required by law.
• Hajee is required to provide information to regulatory authorities upon request.

9Limitation of Liability

Hajee provides its services on an "as is" basis. We always strive to ensure uninterrupted service, but acknowledge certain limitations:

• Hajee is not directly liable for losses arising from technical issues, server downtime, or third-party service disruptions.
• Players bear full personal responsibility for any financial losses incurred through gaming.
• Hajee is not liable for service disruptions caused by external factors such as natural disasters, government directives, or internet outages.
• Any compensation claim will be limited to the total amount you deposited in the relevant month.

10Amendments & Account Closure

Hajee reserves the right to update these Terms & Conditions at any time. For significant changes, we will notify you via email or an on-site notification.

• Closed at your request: You can close your account at any time by emailing support@hajee.biz. Please complete any verified withdrawals before closing.
• Closed at hajee's discretion: hajee may close an account due to a breach of terms, fraudulent activity, or inactivity.
• Inactive Account: A monthly maintenance fee may apply to accounts inactive for 12 months.
• Applicable Law: These Terms are governed by international gaming laws. Any disputes will be resolved through the appropriate legal process.